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Love marketing and travel? Combine the two!

This course will allow you to gain skills and knowledge for a career in travel and tourism. The travel industry is one of the most exciting and diverse industries to work in. The possibilities are endless and we will equip you with the latest practical skills required from operating globally recognised reservation programs to creating and marketing your own business online. We will connect you to work alongside industry professionals to experience different areas to help you with your career outcomes. Our teachers are industry experienced to train you in leadership, communication, finance and bring out your passion to take your career anywhere in the world!

As part of your learning, some delivery of this course takes place in industry. Students are inducted through Tourism Tropical North Queensland's volunteer program which enables the students access to a live work environment at the Visitor Information Centre. This provides an opportunity for students to work with real customers and co-workers ensuring that industry standards and expectations are fully realised by the students. Participation in educational visits to local tourism operators is also a highlight of studying the Diploma of Travel and Tourism.

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our Diplomas will give you a full year of credit towards a degree with one of our partner Universities. That means cutting down the amount of time you need to complete your degree, or even enrolling straight into the second year of your University course. Course details

Industry endorsed

University Pathways

Student satisfaction

LOCATION/S

Cairns, Mooloolaba, South Bank

Key dates and info

DURATION

Course details

+61 7 3244 5100

No matter your question,
we are here to help!

How to enrol

Younes Gustafsson

Diploma of Travel and Tourism/Diploma of Events

I decided to study in Australia because it is an English speaking country and the weather is exactly what I was hoping to get every day. Everyone I knew that had studied in Australia told me that it was the best experience they had in their life. With so many students on campus, every day you have the chance to meet international people, experience different cultures, see what they study, and find out why they’ve chosen to study in Australia. For me practice is the best way of learning. Reading something and learning it through a book is certainly great, but experiencing it is what makes you understand why you’re actually doing it. I’ve worked at the Noosa Triathlon and the World Outrigger Championships and completed a cruise trip to Sydney with my Travel and Tourism class. These experiences are priceless. Since I started studying at TAFE Queensland my whole life has changed. I have got so much experience and learnt so much about the Tourism and Event industry and myself. I am very glad to have followed my heart and studied in Australia.

Younes Gustafsson
Diploma of Travel and Tourism/Diploma of Events
TAFE Queensland East Coast

Study Hospitality and Tourism at TAFE

Get a 5 star career

Get the edge you need to quickly progress through the ranks in the tourism and hospitality industry. Gain valuable office, marketing and business writing skills; learn how to manage staff rostering, budgeting and finances; and get experience in live service and supervisory roles in our training restaurant.

Launch your global career in Australia

Lisa, Diploma of Nursing

Lisa decided to follow in the footsteps of her sister to become a nurse. Once she completes her nursing diploma at TAFE Queensland North, Lisa plans on working as an Enrolled Nurse while completing her Bachelor of Nursing to become a fully qualified Registered Nurse.



Start your international study journey today

Wah Yudi, Diploma of Hospitality

After travelling throughout Australia Wah decided to settle in what he considers Australia’s most liveable city, Brisbane. After pursuing his love of hospitality at TAFE Queensland he plans on returning to Bali to run his own café and share the knowledge he’s learnt with others.

Explore your passion while you explore Australia

Natalie, Diploma of Fitness

Natalie followed her passion for travel and fitness all the way from Sweden to the East Coast of Australia. She's already started working in the industry as a group exercise leader and is taking a learn-to-surf class as part of her studies.

Key dates

Provider CRICOS/RTO Code Program CRICOS Code Location Workload Delivery Key Date

TAFE Queensland Brisbane

CRICOS 03020E | RTO 0275

092399K South Bank Full Time Classroom 10/07/2017
29/01/2018
09/07/2018
29/01/2019
08/07/2019
28/01/2020

TAFE Queensland North

CRICOS 02012B | RTO 0542

092824J Cairns
 
Full Time Classroom 10/07/2017
29/01/2018
16/07/2018
04/02/2019
15/07/2019
03/02/2020

TAFE Queensland East Coast

CRICOS 02004B | RTO 0418

093755J Mooloolaba Full Time Classroom 10/07/2017
29/01/2018
16/07/2018
29/01/2019
15/07/2019
28/01/2020

Entry requirements

  • English Language Proficiency: IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 12 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Immigration and Border Protection.  For more information visit Department of Immigration and Border Protection - Welfare Requirements For Student Visa Applicants Under 18.

Location/s

Cairns
Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Mooloolaba
34 Lady Musgrave Drive
Mountain Creek QLD 4557

South Bank
Ernest Street
South Brisbane QLD 4101

Resources required

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system Connect and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.

Courses may require different resources, depending on your study location.

TAFE Queensland Brisbane:

The College of Tourism and Hospitality (COTAH) has strong industry connections and is a hub of activity, with frequent visits from Tourism and Event employers to all campuses. We are committed to presenting our students and COTAH in the best light to our industry partners. Therefore, uniforms are compulsory for  all tourism and event students, across all TAFE Queensland Brisbane campuses. Uniforms are to be worn at all times, on and off campus, during theory and practical lessons, and on any excursions. Professional presentation is crucial in any  customer-facing role. The uniforms ensure that our students are recognised by industry as being highly employable with impeccable standards of presentation and dress.

TAFE Queensland North:

Students will be required to purchase the following items (not included in program fees):

  • USB
  • Calculator
  • Galileo Licence
  • International airfares textbooks

Timetable

Timetables may be available online or may be provided to you at your program orientation.

Your timetable may change every semester and you must be able to manage your commitments to ensure attendance at all your classes.

Timetables will be different across TAFE Queensland locations. This is an example of what a course timetable could look like -  

Monday and Tuesday 8.00 am - 4.45 pm and Wednesday 8.00 am - 12.00 pm.

Or

Wednesday and Thursday 8.00 am - 4.45 pm and Friday 8.00 am - 12.00 pm.

Placement

Some qualifications require students to participate in vocational placement to successfully complete and achieve their TAFE Queensland award. If vocational placement is a course requirement it will be organised by your School/Faculty and you will be provided with all the information you need to prepare. Remember you are responsible for ensuring you have met all the requirements to participate in vocational placement.

Confidentiality
During these placements, you may become familiar with information that is confidential to that workplace (for example financial or business affairs, personal affairs and family background of staff and clients, technical information, trade secrets, know-how, formulae, processes, ideas, and inventions). You must not divulge any confidential information that you become aware of during a placement. Breaches of confidentiality will be considered to be acts of behavioural misconduct and may result in disciplinary action.

Units

To achieve this qualification you will need to complete 23 Units:
Core Competencies: 12
Elective Competencies: 11

TAFE Queensland International

Core Units
UNIT CODE DESCRIPTION TYPE
BSBDIV501 Manage diversity in the workplace Core
SITTIND001 Source and use information on the tourism and travel industry Core
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXCOM005 Manage conflict Core
SITXFIN002 Interpret financial information Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXMGT002 Establish and conduct business relationships Core
SITXWHS003 Implement and monitor work health and safety practices Core

TAFE Queensland Brisbane

Elective Units
UNIT CODE DESCRIPTION TYPE
BSBWRT401 Write complex documents Elective
SITXEBS002 Develop, implement and monitor the use of social media in a business Elective
SITXMPR004 Coordinate marketing activities Elective
SITTTSL005 Sell tourism products and services Elective
SITTTSL006 Prepare quotations Elective
SITTTSL016 Provide specialist advice on cruises Elective
SITTTSL003 Provide advice on international destinations Elective
SITXCCS002 Provide visitor information Elective
BSBSUS401 Implement and monitor environmentally sustainable work practices Elective
SITTGDE005 Prepare and present tour commentaries or activities Elective
SITTGDE010 Prepare specialised interpretive content on cultural and heritage environments Elective

TAFE Queensland North

Option 1- Travel Sales stream electives
UNIT CODE DESCRIPTION TYPE
SITTTSL002 Access and interpret product information Elective
SITTTSL003 Provide advice on international destinations Elective
SITTTSL004 Provide advice on Australian destinations Elective
SITTTSL005 Sell tourism products and services Elective
SITTTSL006 Prepare quotations Elective
SITTTSL008 Book supplier products and services Elective
SITTTSL009 Process travel-related documentation Elective
SITTTSL010 Use a computerised reservations or operations system Elective
SITTTSL012 Construct normal international airfares Elective
SITTTSL013 Construct promotional international airfares Elective
SITTTSL016 Provide specialist advice on cruises Elective
Option 2- Tourism Operations Stream electives
UNIT CODE DESCRIPTION TYPE
SITTTSL002 Access and interpret product information Elective
SITTTSL003 Provide advice on international destinations Elective
SITTTSL004 Provide advice on Australian destinations Elective
SITTTSL009 Process travel-related documentation Elective
SITTTSL005 Sell tourism products and services Elective
BSBSUS201 Participate in environmentally sustainable work practices Elective
SITXMPR004 Coordinate marketing activities Elective
SITXEBS002 Develop, implement and monitor the use of social media in a business Elective
SITTGDE005 Prepare and present tour commentaries or activities Elective
SITTGDE010 Prepare specialised interpretive content on cultural and heritage environments Elective

TAFE Queensland East Coast

Elective Units
UNIT CODE DESCRIPTION TYPE
SITTTSL002 Access and interpret product information Elective
SITTTSL003 Provide advice on international destinations Elective
SITTTSL004 Provide advice on Australian destinations Elective
SITTTSL005 Sell tourism products and services Elective
SITTTSL009 Process travel-related documentation Elective
SITTTSL010 Use a computerised reservations or operations system Elective
SITTTSL012 Construct normal international airfares Elective
SITTTSL013 Construct promotional international airfares Elective
SITTTSL016 Provide specialist advice on cruises Elective
BSBMKG510 Plan e-marketing communications Elective
SITXMPR004 Coordinate marketing activities Elective

Disclaimer

Not all electives available at all campuses.

The course cost indicated is for students on an international student visa. If you are visiting Australia on a non-student visa, (e.g. partner visa, working holiday, employer sponsor etc.) please contact us directly for the price applicable to you.

Costs

Location Cost Duration
South Bank, Brisbane $14,000 1 Year
Cairns, North $12,000 1 Year
Mooloolaba, East Coast $14,500 1 Year

Additional costs

TAFE Queensland Brisbane:

There will be a number of excursions throughout the year to tourism and event venues. These costs will vary depending on the venue and plenty of notice will be given in regards to these costs.

Outcome

SIT50116 - Diploma of Travel and Tourism Management.  This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.

This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.

Possible job titles include:

  • Inbound groups manager
  • Inbound sales manager
  • Incentives manager
  • Tour operations manager
  • Marketing manager
  • Product development manager
  • Reservations manager
  • Travel agency manager
  • Sales manager
  • Visitor information centre manager.

Job prospects

  • Tourism and Travel Advisor
  • Travel Consultant
  • Reservations Sales Agent

University Pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities. That means cutting down the amount of time you need to complete your degree, or even enrolling straight into the second year of your university course.

Our pathway partners include:

Younes Gustafsson

Diploma of Travel and Tourism/Diploma of Events

I decided to study in Australia because it is an English speaking country and the weather is exactly what I was hoping to get every day. Everyone I knew that had studied in Australia told me that it was the best experience they had in their life. With so many students on campus, every day you have the chance to meet international people, experience different cultures, see what they study, and find out why they’ve chosen to study in Australia. For me practice is the best way of learning. Reading something and learning it through a book is certainly great, but experiencing it is what makes you understand why you’re actually doing it. I’ve worked at the Noosa Triathlon and the World Outrigger Championships and completed a cruise trip to Sydney with my Travel and Tourism class. These experiences are priceless. Since I started studying at TAFE Queensland my whole life has changed. I have got so much experience and learnt so much about the Tourism and Event industry and myself. I am very glad to have followed my heart and studied in Australia.

Younes Gustafsson
Diploma of Travel and Tourism/Diploma of Events
TAFE Queensland East Coast

Apply now

Applying to TAFE Queensland International is easy. You can submit an application at any time, but get in early as positions are limited!
Before you apply, make sure that you check that you meet the specific academic and language requirements for your chosen course.
The application process

To support your application, please supply your supporting documents.
These include:

Read the student rules and refund policy.

Enrolment

If your application is successful, we will send you an Offer of Place letter. To accept it and secure your place in your chosen program, you will need to:

After you have accepted your Offer of Place, you will receive your Confirmation of Enrolment (CoE) and with your CoE you can apply for your student visa. You will need to arrange your student visa before you come to Australia.

Please note that International Orientation day is compulsory. Students must attend the International Orientation Day before commencing their studies with TAFE Queensland.

Orientation

At the beginning of each semester orientation events are hosted across TAFE Queensland locations.

TAFE Queensland recommends you arrive two weeks prior to your course start date to allow time to organise and settle into your accommodation and prepare for your studies.

International Orientation which is usually conducted the week before study commences will help answer many of your questions about studying with TAFE Queensland. This comprehensive orientation covers many important topics including

  • Living in Queensland and understanding our Australian culture

  • Accommodation

  • Banking

  • Transport

  • Student safety

  • Learning support

  • Overseas Student Health Cover (OSHC), insurance and medical needs

  • Student Support Services at TAFE Queensland Brisbane

Program specific orientations are also conducted one week prior to the start of study. This is an opportunity for you to meet your teachers and classmates, get to know your campus, and familiarise yourself with your study schedule.

International Orientation details are emailed to you prior to commencing your studies or they can be accessed via the Orientation Schedule.

Last updated on 20 March 2017

Talk to us

+61 7 3244 5100

Industry endorsed

University Pathways

Student satisfaction

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